COSMIC COMMUNITY MEMBERSHIP AGREEMENT
Thank you for enrolling in the COSMIC COMMUNITY Membership (“Membership”).
All sales are final for this Membership and payments will continue to be charged until the Subscription is canceled manually, pursuant to terms & conditions (the “Agreement”) below.
By clicking “Buy Now,” “Complete Order,” or any other phrase on the purchase button, entering your credit card information, otherwise rendering payment (either in-full or partial) for the Membership, or by your continued access to this Membership for which these terms appear, you (hereinafter referred to as “you” or “Customer”) agree to be provided with the Membership created by Persephone Returns, LLC [Astrology with Heather] (“Company”), and you are executing a legally binding agreement with the Company, subject to the following terms and conditions:
Persephone Returns LLC] (“Company”) is a company that provides astrology services and online astrology education.
Company has created the Cosmic Community ("Membership") as an ongoing subscription-based platform to educate Customers on specialized topics and interpretation techniques within the field of astrology.
The Membership is a monthly program that may include pre-recorded videos, live webinars, a private Community Forum group, and Live Q&A sessions.
There is (1) subscription option to enroll in the Membership: monthly subscription. Customer has the option to select this subscription option at checkout and this Agreement will be bound by that selection as the term of this Agreement, and shall be obligated to make all payments pursuant to Customer’s selection.
2. PAYMENT & FEES
(a) Upon execution of this Agreement, Customer agrees to pay to the Company the full purchase amount for the Membership (the “Membership Fee”).
(b) This is a subscription-based product with recurring billing, pursuant to the timeframe selected by Customer at checkout. The initial Membership Fee will be billed at checkout and the start of Customer’s membership; the recurring Membership Fee will be billed at the end of each month (30 days from the initial purchase date). Payments will be automatically billed via the same payment method used at checkout. See Section 3 (Cancellation) with instructions to cancel.
(c) Customer authorizes Company to charge the credit card or account used at checkout to complete all payments pursuant to the payment plan Customer selected at checkout, and Customer does not require separate authorization for each payment.
(d) If any payments fail, Customer agrees to remedy the situation immediately (ie. update Customer’s payment information, provide a new credit card, and/or make all past-due payments within 5 business days) or else Customer forfeits his/her right to access the Membership.
(e) The Customer shall not threaten or make any chargebacks to the Company’s account or cancel the credit card that is provided as security without the Company’s prior written consent. Company reserves the right to collect any and all monies owed by Customer to Company for the Membership, by any means necessary within the parameters of the law. The Customer shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, Company reserves the right to report the incident to credit reporting agencies as a delinquent account.
(f) Company understands that, from time to time, there are issues with payment. All payments must be received by Company within five (5) days of the due date for that installment. Any payments not received within 5 days of their due date shall result in Customers breach of these terms and may result in removal of access to the Membership. Customer shall still remain responsible to make all payments due and owing under this Agreement to Company in the event Customer’s access to the Membership is revoked.
3. TERM, TERMINATION & CANCELLATION
(a) Term - The Term of the Agreement shall be for at least as long as the subscription package purchased by Customer, with the exception of Sections 8 through 11, which shall survive the Term of this Agreement, and continue until either party terminates pursuant to the cancellation policy below.
In other words, if Customer selects the monthly option, then Customer will be charged for one month and the Term of the Agreement shall be for at least one month and continue month-to-month until terminated by either party.
(b) Termination - Customer dissatisfaction with Company and/or Membership mentor’s subjective teaching style, independent judgment, methods, or other techniques are not valid reasons for termination of this Agreement or request of any monies returned to Customer. Even if Customer does not complete all portions of the Membership, Customer is nevertheless responsible for all payments due and owed under this Agreement by making the first payment of the Membership at checkout and executing this Agreement.
(c) Cancellation - This is a subscription-based Membership. The subscription shall automatically renew at the end of the initial term (ie. the package Customer selected at checkout) until Customer cancels. In order to cancel their Membership and terminate the Agreement, Customer must cancel their subscription through their member account being serviced through Kajabi, LLC, before the initial term expires in order to avoid being billed for the renewal (“Cancellation”). Alternatively, Customer may cancel their subscription by emailing [email protected] no later than five (5) days prior to billing renewal date. After Cancellation, Customer may continue to use their account for the Membership for the duration of their billing period. Following Cancellation, you will lose access to all information, webinars, astrology trainings, Live Q&A calls, group communities and other Membership content.
The Company is not a lawyer, accountant, master of science in nutrition, certified personal trainer, public relations manager, social media manager, business operations manager, financial analyst, business executive, doctor, nurse practitioner, board certified physician, psychiatrist, psychologist, therapist, hypnotherapist, state licensed mental healthcare provider, employee, manager, physical therapist, or other licensed health care provider or agent of Customer or Customer’s business. Customer understands that the Membership is created to help Customer learn new skills and assist Customer with finding his/her own direction. The Membership may offer guidance regarding astrological interpretation related to health, finance or business decisions, but it is the responsibility of the Customer to make the final decision and choose the best option for his/herself.
Client understands that the Membership has been designed by Company for general educational and informational purposes only, with the goal of teaching Customer new skills and providing Customer with awareness of modern and traditional astrology practices. Through the Product, the Company might provide guidance regarding astrological interpretation, but it is ultimately the responsibility of the Customer (and only the Customer) to make the final decision for his/herself. By using Company’s services and purchasing this Membership, Client accepts any and all risks, foreseeable or unforeseeable, arising from such a transaction. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Membership. Client agrees that use of this Membership is at user’s own risk.
Client hereby acknowledges that astrology and astrological education are subjective services and Company’s methods to provide this service may change in terms of style and/or technique. Company and/or Coach may use its personal judgment to provide the Program services to Client, even if these methods do not follow strict adherence to Client’s suggestions.
Customer understands that Astrology is an ancient technical art that involves the interpretation of celestial omens. (hereinafter referred to as “Astrology”).
Customer also understands that the Membership is not a substitute for medical and/or other health care. Customer hereby understands and agrees that Company is not “diagnosing” or “treating” the physical body, which falls under the jurisdiction and expertise of licensed medical health care providers. Customer also understands that “healing” as it relates to astrology, medical astrology, divination, energy work, or herbalism is different in the way it relates to medical or physical needs. Customer hereby acknowledges and agrees that they shall consult their health care provider and discuss any recommendations made by Company. From time to time, it is possible that energy that is relieved or moved during sessions may present itself in physical and/or emotional manners. Customer also agrees to immediately inform their health care provider of any illness, pain, or other mental distress and/or physical discomfort that occurs during or after Customer’s participation in the Membership.
Customer also acknowledges and understands that the exact benefits and risks of Astrology are not fully known. As such, all methods used by Company are merely experimental and cannot promise to deliver specific results or achieve specific outcomes. Customer hereby assumes and accepts all risks associated with the Membership described herein.
This Membership does not include: 1) unlimited advice and feedback; 2) individualized advice and feedback; 3) one-on tutoring or individualized tutoring; 4) individualized mentorship 5) procuring business or potential clients for Customer; 6) performing any business management services for Customer, such as accounting, operations, research, or development; 7) therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy; 8) publicity, public relations and/or social media marketing services; 9) legal or financial advice; 10) introduction to Company’s professional network and business relationships.
Customer hereby acknowledges that Customer is solely responsible for the amount and type of income that Customer generates by implementing techniques and advice provided by Membership. Customer also acknowledges that the Company cannot and does not guarantee that implementation of the Membership will provide Customer with a lucrative business or the ability to provide fee-based astrological consulting services. Customer also agrees that he/she is solely responsible for any decision Customer makes and indemnifies Company from any liability regarding said decision.
5. MEMBERSHIP SPECIFICS
The Membership includes pre-recorded videos, presentation slides, workbooks, and/or other resources. The Membership also includes Question & Answer group calls to assist the Membership customers as a group to better understand a variety of astrology techniques. The Company also agrees to provide additional communication in the form of a private Community Forum created exclusively for the Membership Customers.
Company reserves the right to substitute services equal to or comparable to the value of Membership if reasonably required by the prevailing circumstances as determined exclusively by Company.
This Membership may be distributed by Company either directly or through a third-party platform. Company reserves the right to substitute services equal to or comparable to the value of Membership if reasonably required by the prevailing circumstances as determined by Company. Access to this Membership is currently through a third-party platform, Kajabi, LLC. (“Kajabi”). Company is not liable for any limitation of access to the Membership caused by Kajabi.
6. CUSTOMER’S RESPONSIBILITIES
- The Membership has been developed for educational purposes only. The Company has established its proprietary Membership in order to educate and inspire Customer to pursue his/her personal goals. However, Customer hereby acknowledges that Company does not guarantee Customer’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Membership. Customer accepts and agrees that Customer is 100% responsible for his/her results from the Membership. Customer acknowledges that, as with any investment, there is an inherent risk associated. As such, Customer agrees there is no guarantee that Customer will attain his/her goals by simply completing the Membership or using the Membership.
(b) Community Guidelines - By participating in the Membership and executing this Agreement, Customer hereby agrees to abide by all Company Membership Community Guidelines, which are as follows:
You shall not use the Membership or any Company server to transmit any data which: (1) is unlawful, threatening or abusive; (2) encourages criminal or other activity which would reasonably give rise to civil liability or otherwise violate any local, state, federal or international law; (3) is vulgar, hate-related, profane, obscene or offensive; (4) is pornographic or indecent; (5) contains false or misleading information (6) inhibits another user from use or enjoyment of the Services; (7) is defamatory or libelous; (8) contains a virus or surreptitious code; or (9) contains any type of commercial component or advertising (other than as a paid advertiser of the Services); (10) includes any type of spam, chain letter or non-employment related solicitation or advertising; (11) includes trade secrets, encrypted material, passwords or information on how to access password-protected material; (12) includes personally identifiable information regarding any person under 18 years of age, or (13) constitutes or promotes any form of intellectual property infringement, including, but not limited to copyright infringement.
(c)Zero Tolerance Policy - Company employs a Zero Tolerance policy inside the Membership as it pertains to harassment of Company representatives and/or other students inside the Membership.
“Harassment” shall include, but is not limited to, abusive language (ie. excessive cursing, threatening language, name-calling), volume of emails or messages (ie. demanding responses or sending back-to-back messages without awaiting a reasonable time to allow a response), unwanted communications (ie. with other students through private channels, emails or direct messages), hate speech, intimidation, racial slurs, mocking others, displaying disgust towards others, and more.
If Customer or any other student harasses a Company member or other student inside the Product, Company will immediately remove the Customer or student from the Membership with no money back. Whether or not a student is considered to harass another is at the sole interpretation of Company and will be a decision made based on the facts and evidence at-hand (ie. writings, emails, screenshots, etc.).
7. REFUND POLICY
All sales are final for this Membership. Due to the inherent nature of educational programs and the electronic transmission of the same, there are no refunds. Membership Fees are non-refundable and there are no credits for partially used enrollment periods.
8. NON-DISCLOSURE, CONFIDENTIALITY & NON-DISPARAGEMENT
Confidential Information & Non-Disclosure - Company takes pride in its proprietary information included in each Membership. As such, Customer agrees and acknowledges all Confidential Information shared through this Membership and by the Company is confidential, proprietary, and belongs exclusively to the Company.
“Confidential Information” includes, but is not limited to:
- Any systems, sequences, processes or steps shared with Customer;
- Any information disclosed in association with this Agreement;
- Any systems, sequences, processes, or trade secrets in connection with the Membership or Company’s business practices.
Testimonials - Company also agrees to protect Customer’s personally identifiable information. However, from time to time, Company may use general statements about Customer’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Customer agrees to Company sharing Customer’s success stories as testimonials in any matter across any media at the sole discretion of Company.
Non-Disparagement - Customer agrees, during and/or after use of Membership, to refrain from making any statements, whether oral or in writing, that negatively impact Company’s Membership, business, services, programs, or reputation.
9. INTELLECTUAL PROPERTY & LIMITED LICENSE
Intellectual Property - This Membership and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and within Company’s Memberships include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, workbooks, videos, audio files, and all of our paid Memberships (collectively referred to as “Intellectual Property”).
Limited License - Company grants only a limited, personal, non-exclusive and non-transferable license to Customer to use the Intellectual Property for Customer’s personal and internal business use. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Company to the Customer, nor grant any right or license other than those stated in this Agreement. Customer acknowledges that his/her purchase of this Membership is for his/her/its single individual use. Customer shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any Memberships or parts of the Membership without prior written consent or unless provided otherwise.
If Customer is also a business owner or professional in a similar industry, Customer shall not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner:
- Teaching Customer’s Customers/customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Customer’s own;
- Copying any of Company’s Membership content and/or material for Customer’s commercial use;
- Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent.
10. INDEMNIFICATION / LIMITATION OF LIABILITY
Customer hereby acknowledges that Company is not liable for any injuries that may arise from Customer’s actions, omissions, or decisions based off Customer’s participation in or use of this Membership, including but not limited to: a decision to leave a job, a decision to invest in an opportunity, a decision to start a business, any of Customer’s business decisions, any of Customer’s financial decisions. Customer hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Membership.
Access to this Membership is currently through a third-party platform, Kajabi, LLC Company is not liable for any limitation of access to the Membership caused by Kajabi.
A. Amendments - We reserve the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.
B. Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.
C. Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.
D. All Rights Reserved - All rights not expressly granted in this Agreement are reserved by us.
E. Governing Law - Company is located in the United States and is subject to the applicable laws governing the United States. The governing law for this agreement is the laws of Colorado.
F. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration.
G. Maximum Damages - Customer agrees and acknowledges that the maximum amount of damages that Customer may be entitled to in any claim arising from this Agreement or Membership shall not exceed the total cost of the Membership.
H. Execution – Customer’s continued access to this Membership, Customer agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Membership checkout page and by rendering first payment or by Customer’s continued access to this Membership.