Effective February 15, 2021
The Personal Data Persephone Returns collects from you through the Website and Services;
How Persephone Returns uses the information;
With whom Persephone Returns shares the information and why;
Your choices regarding collection, use, and distribution of the information;
The security procedures in place to protect the information under Persephone Returns’ control;
How you can correct any inaccuracies in the information;
Procedures relating to unauthorized usage of the Website; and
Under the GDPR your rights are as follows:
the right to be informed about how your Personal Data will be used;
the right of access to your Personal Data;
the right to rectification if any of your Personal Data is recorded incorrectly;
the right to erasure of your Personal Data;
the right to restrict processing of your Personal Data;
the right to portability of your Personal Data in a machine-readable format;
the right to object to further use or disclosure of your Personal Data; and
the right not to be subject to automated decision-making including profiling
the right to file a complaint with the supervisory authority of your country or EU Member State concerning Persephone Returns’ handling of your Personal Data
Persephone Returns collects certain Information about you when you visit, or register with, the Website or purchase products or services through the Website. This information may either be Personal Data or non-Personal Data.
Personal Data is information that identifies a specific user of the Website. When you register on the Website, we record Information you submit in association therewith, including your name, email address and password. We may ask you to provide certain information about yourself when you: 1) order a product or service through the Website and/or from one of our partners; 2) submit feedback; 3) enter our contests or sweepstakes; 4) respond to a survey; 5) submit content in our discussion forums; 6) post a review; 7) request information or 8) sign up for special offers through the Website (collectively, “ID Actions”). The information we request you to provide may include, but is not limited to, your: 1) first and last name; 2) email address; 3) telephone number; 4) gender; 5) musical preferences; 6) mailing address; 7) hometown; 8) geographic location; and 9) date of birth. In addition, when you use the Website, Persephone Returns may automatically collect the following information: 1) IP address; 2) Web browser information; 3) access device information; 4) page view history and information; 5) usage and click tracking; 6) transaction information (including date, time, amount, etc.), cookies; and 7) usage data (including access time and length, and hardware and software data).
A cookie is a piece of data stored on your hard drive by a website containing information about you in relation to that website. Usage of a cookie is in no way linked to any Personal Data while on the Website. When you log on to the Website, an encrypted authentication cookie is created on your computer to manage your Website session. Once you log off or close your web browser, the authentication cookie is deleted. The Website may also create other cookies to facilitate your use of the Website. If you reject cookies, you may still use the Website. The only drawback to this is that you will be limited in some areas of the Website. Cookies can also enable us to track and target your interests to enhance your experience on the Website.
To collect your payments Persephone Returns uses PayPal and Stripe as third-party payment processors. Persephone Returns may collect payment information from you to be used solely to collect and provide payments related to the Services, and is only stored by PayPal and/or Stripe. You should review the terms of service and privacy policies of PayPal and Stripe, available https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US https://www.paypal.com/myaccount/privacy/privacyhub https://stripe.com/ssa and https://stripe.com/privacy
USE OF INFORMATION
Persephone Returns only “processes” your Personal Data as a “processor” if it has a lawful reason to do so. Lawful reasons for processing your Personal Data include contractual necessity, your consent, and the following “legitimate interests” of Persephone Returns or others: 1) Contract - Persephone Returns processes the following Personal Data as a matter of “contractual necessity,” namely processing the data to perform obligations and enforce rights under the Website Terms of Service: a) First and last name; b) Email address; c) Content provided by you (may include Personal Data if you provide it); d) IP address; and/or e) Billing zip code and/or country of residence; 2) Consent - Persephone Returns processes Personal Data based on consent you expressly provide; 3) Legitimate Interest - Persephone Returns processes the following Personal Data to further the legitimate interests of Persephone Returns or third-parties: a) First and last name; b) Email address; c) IP address; and/or d) Billing zip code and/or country of residence; an 4) Other - Persephone Returns may process your Personal Data to comply with legal obligation or to protect your interests, the interests of others, and/or the public interest.
Persephone Returns uses your Non-Personal Data for troubleshooting, Website administration and trend analysis, as well as for demographic information collection and analysis. We may also share this Non-Personal Data with authorized Third Party Service Providers and Advertisers to track the effectiveness of various products, advertising, services, content, and programming. We also use the information you provide us to gather broad demographic information for non-personally identifiable aggregate use.
Persephone Returns may share aggregate, non-personally identifiable demographic information with its partners and advertisers. Persephone Returns will not share your personal information with any nonaffiliated companies except in furtherance of providing you goods or services that you have specifically requested. When we share your personal information with nonaffiliated companies, we do so only under the terms of a confidentiality agreement which prohibits the nonaffiliated companies from sharing your personal information with others. We may also share your personal information in response to subpoenas, court orders, or in exercise or defense of our legal rights. In the event Persephone Returns merges with another company, your personal information shall be transferred to such other company.
CHOICES REGARDING INFORMATION COLLECTION
You have the option to ‘opt-out’ of having your information used for purposes not related to the Website at the point where we ask for the information.
If you no longer wish to receive information from us, such as email alerts, you may opt-out of receiving these communications through the “Unsubscribe” button at the bottom of the email, replying unsubscribe in the subject line in the e-mail, or e-mail us at [email protected].
We request information from you when you make a purchase through the Website. You may be asked to provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
This Website utilizes several security measures to prevent the loss, corruption or unauthorized dissemination of the information collected on this Website. Regardless of the security measures undertaken, however, no website operator can guarantee the security or privacy of data collected. Accordingly, despite our efforts to constantly monitor and upgrade our security measures, there will always remain a slight possibility that the data may become compromised. If at any time you become aware of any problems with Persephone Returns’ security procedures, please contact the webmaster immediately at [email protected] so that we may review and correct any problems.
If your Personal Data is incorrect or changes, or if you no longer desire our products or services, we will endeavor to provide a way to correct, update or remove your personal data from our files. This can be in writing to Persephone Returns at:
Persephone Returns LLC
PO Box 1334
Paonia CO 81428
You can also do this by e-mailing our webmaster at [email protected]
If at any time Persephone Returns becomes aware of any unauthorized usage of this Website, including any unauthorized political, commercial, malicious, destructive or illegal use, Persephone Returns may, at its discretion, purge the information and/or report any such activities to the relevant authorities. If you become aware of any such unauthorized usage of the Website, please contact the webmaster immediately at [email protected]